Prolab Technolub

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Social Media Policy

 

This policy aims to explain how PROLAB TECHNOLUB INC interacts with the public on social media platforms.

Content and Frequency

We use our social media accounts to disseminate information about our programs, services, and company, and as a communication and marketing channel to reach and interact with our target audiences.

As social media platform servers are managed by a third party, our social media accounts are subject to service interruptions beyond our control. We do not assume responsibility for platform downtime.


Links to other websites

Our social media accounts may contain links to websites not under our control. These links are provided solely for user convenience. PROLAB TECHNOLUB INC assumes no responsibility for information obtained through these links and does not endorse the sites or their content.


Following, Favoriting, Liking, Posting, and Subscribing

Our decision to "follow," "favorite," "like," or "post" content, or "subscribe" to another social media account, does not imply our endorsement of that account, communication channel, page, or site. The same principle applies to sharing (retweeting, reposting, or linking) content from another user.


Comments and Discussions

Our accounts are monitored regularly. We do our best to ensure that comments are read and questions are addressed as quickly as possible.

For any confidential or overly complex questions, please contact us at 1 800 795-2777 (Canada).

While we make every effort to assist you, we cannot guarantee that we will fully understand your question or answer it accurately. By communicating with us through a social media site, you acknowledge that any response we provide on that site:

  • is intended to provide practical information or resources;

  • is not considered definitive advice or a guaranteed solution to your problem.

Please ensure your comments are relevant and respectful. We reserve the right to delete comments that violate this notice, and the users concerned may be blocked and reported to prevent them from sending further inappropriate comments.

We cannot comment on partisan political issues or answer questions that violate the rules set out in this notice.

We reserve the right to modify or delete comments that:

  • contain personal information;

  • do not comply with the principles set out in the Canadian Charter of Rights and Freedoms;

  • communicate racist, hateful, sexist, homophobic, defamatory, contemptuous, or death-threatening messages;

  • make serious, unproven, or inaccurate accusations against individuals or organizations;

  • are aggressive, vulgar, violent, obscene, or pornographic;

  • are rude, coarse, or disparaging towards a person or organization;

  • are not sent by the author or are sent for advertising purposes;

  • encourage illegal activities;

  • contain advertisements from trade unions or political organizations;

  • are unintelligible or irrelevant;

  • are repetitive or constitute spam;

  • do not contribute, in our opinion, to the normal flow of discussion.

In short, we ask you to be respectful and ensure that your comments are relevant to where they are posted. The opinions expressed in user comments on our social media accounts do not represent those of PROLAB TECHNOLUB INC.

Protection of Personal Information

Social media platforms are third-party services and are not hosted on PROLAB TECHNOLUB INC's servers. Users who choose to interact with PROLAB TECHNOLUB INC through social media must read the terms of service and privacy policies of these third-party service providers and the applications used to access them:

Facebook's Terms of Service and Data Policy

Instagram's Terms of Use and Data Policy

LinkedIn's User Agreement and Privacy Policy

YouTube's Terms of Service

Anyone can read information posted on social media, whether it is intended for PROLAB TECHNOLUB INC or not. Therefore, we strongly advise users not to post personal information, whether their own or that of others, on social media.

We may use the information you provide on social media, including your name or username and the personal opinions expressed in your tweets, @replies, and messages sent directly to us, to answer your questions or for statistical or analytical purposes. When generating reports on social media usage statistics, we remove all names, usernames, and specific personal data.


Languages

Many social media platforms offer several language choices and provide instructions to help you set your preferences. We respond to comments in the official language in which they are posted.

While we make every effort to share content in a balanced way in both official languages, we sometimes share third-party content offered only in the language in which it was originally shared or published.


Accessibility

As third-party service providers, social media platforms are not bound by official web accessibility policies.

We are committed to achieving a high standard of accessibility and using all available tools to make our social media content more accessible.


Cookies

We use temporary cookies and other technologies, such as tracking pixels, to ensure and evaluate the effectiveness of personalized advertisements on third-party websites, which are part of our social media presence.

Please note that if you do not allow these cookies, you may still see PROLAB TECHNOLUB INC advertisements on social media platforms, but their presence will be coincidental.

If you disable cookies, tracking pixels will still be associated with your device when you click on a PROLAB TECHNOLUB INC advertisement. Tracking pixels are anonymous and cannot identify you as an individual. PROLAB TECHNOLUB INC will not know if you clicked on an advertisement unless you subsequently identify yourself by filling out a form, for example, to submit a question or subscribe to a white paper or newsletter.


PROLAB TECHNOLUB INC Employees on Social Media

Some PROLAB TECHNOLUB INC employees have social media accounts. Despite their professional affiliation with us, their posts do not reflect our official position. PROLAB TECHNOLUB INC assumes no responsibility for the content its employees publish on their personal social media accounts.